Guide for Barbers & Salons

Review pre-configured services

After selecting the Barber niche, GoConverso creates these services automatically:

• Haircut — 30 min, suggested price based on your region
• Beard Trim — 20 min
• Hair + Beard Combo — 45 min
• Hot Towel Shave — 25 min
• Kids Haircut — 20 min

Navigate to Dashboard > Services to review and customize them.

Customize pricing

Set prices that match your market. GoConverso supports 15+ currencies, so choose the one your clients expect:

1. Click on any service
2. Update the Price field
3. Optionally enable price range for variable-price services (e.g., “Starting at $25”)
4. Save your changes

Add custom services

Click Add Service to create services specific to your shop:

• Hair Design / Razor Art — 45 min
• Scalp Treatment — 30 min
• Wedding Package — 90 min
• Loyalty Reward Cut — 30 min (set price to $0 for free loyalty redemptions)

Organize with categories

Group your services into categories for a clean booking experience:

• Haircuts — Haircut, Kids Haircut, Hair Design
• Beard — Beard Trim, Hot Towel Shave
• Combos — Hair + Beard, Wedding Package
• Treatments — Scalp Treatment, Keratin

Enable the Digital Queue app

1. Go to Dashboard > Apps
2. Find Digital Queue and click Install
3. The app is available on all plans

How it works

• Clients visit your public page and tap Join Queue
• They receive a real-time position update
• When it’s their turn, they get a notification
• You manage the queue from your dashboard

Share your queue link

Your queue is available at:

goconverso.com/your-username/queue

Print a QR code and place it at your shop entrance so walk-in clients can join instantly.

Manage the queue

From your dashboard, you can:

• See all clients in the queue with their position and wait time
• Call the next client
• Remove clients who left
• Pause the queue during breaks

Enable the Loyalty Program app

1. Go to Dashboard > Apps
2. Find Loyalty Program and click Install
3. Available on Plus plans and above

Configure your rewards

Set up a points-based system:

• Points per booking — e.g., 1 point per visit
• Reward threshold — e.g., 10 points = 1 free haircut
• Expiration — Optionally set points to expire after 6 or 12 months

How clients earn and redeem

• Clients earn points automatically when they complete a booking
• Points balance is visible in the client portal
• When they reach the threshold, they can redeem a reward at their next visit
• You can also manually award bonus points for referrals or special occasions

Enable the Staff app

1. Go to Dashboard > Apps
2. Find Staff Management and click Install
3. Available on Plus plans and above

Add your team

For each barber or stylist:

1. Click Add Staff Member
2. Enter their name, email, and role
3. Assign services they can perform
4. Set their individual working hours

How booking works with staff

When a client books on your public page:

1. They select a service
2. They choose a staff member (or select “Any available”)
3. Available time slots are shown based on that staff member’s schedule
4. The booking is assigned to the selected barber

Staff dashboard access

Each staff member can log in to view their own appointments, manage their schedule, and see client details — without access to your billing or business settings.