Changelog

A log of all notable changes to the GoConverso platform. Each entry includes the date, a summary of what changed, and the category of the update.

February 2026

February 26, 2026

New feature — Client Scoring & Advanced Analytics

• Automatic client scoring engine (0–100) built on RFM analysis — Recency, Frequency, Monetary, Engagement, and Reliability — with no external AI costs
• Four temperature levels — Cold, Warm, Hot, and VIP — update automatically whenever you recalculate scores
• Score breakdown panel per client: five horizontal bars with sub-scores, weights, and contextual details (days inactive, bookings, revenue, completion rate)
• Score Distribution chart: four interactive bars showing how your client base is spread across temperature bands
• Churn Risk score (0–100) per client, with five severity levels — None, Low, Medium, High, Critical — and an At-Risk Clients panel (Pro+)
• Predicted LTV per client and aggregate across your entire base (Pro+)
• Pipeline Velocity chart — average days per customer journey stage, with per-stage automation coverage badges and suggested automations (Plus+)
• Enhanced Churn Analysis panel — accordion grouped by risk tier, with trend arrows and recommended actions (Plus+)
• Revenue Forecast — 3-month projection line chart built from actual booking data (Pro+)
• Cohort Retention Matrix — heatmap showing return rates by client cohort with “New” badge for fresh cohorts (Pro+)

New feature — AI Chatbot

• AI Chatbot widget added to your public GoConverso page, available 24/7 to capture leads and answer questions
• Two complementary modes: Flow Engine (deterministic conversation scripts) and AI Mode (Claude or GPT for open-ended questions)
• Visual Flow Builder with 12 node types — Bot Message, Quick Reply, Condition, Collect Data, AI Response, API Call, and more — all configurable without code
• Built-in booking flow: captures lead details, lists your real services, checks availability, and creates appointments with pending status directly in your dashboard
• Lead Capture Wall saves every visitor’s contact information to your CRM immediately, even if they abandon the chat before booking
• FAQ templates auto-generated from your business category (barber, dentist, personal trainer, etc.) with dynamic answers pulled from your actual account data
• Multilingual detection — chatbot automatically identifies visitor language and translates flow messages; English, Portuguese, and Spanish supported
• Conversations tab for reviewing full chat session logs with captured lead data
• Metrics tab showing total sessions, leads captured, bookings created, and AI credits consumed
• Available on Plus, Pro, Max, and Ultra plans; External API Call node requires Pro or above

New feature — Quiz Builder

• Create scored quizzes directly inside the Form Builder — no separate app required
• Each question can carry a point value and one or more correct answers; GoConverso calculates a score percentage server-side after every submission
• Branching logic — configure conditional routing per field so participants see only the questions relevant to their previous answers
• Results screen — animated score circle, pass/fail badge, points earned, and per-question feedback with correct answers (configurable)
• Lead qualification via CRM — set tags and journey stages that are applied automatically based on whether a participant passes or fails; tags are merged without duplicates
• Retakes — allow participants to retry a quiz up to a configurable maximum number of attempts
• Quiz dashboard filter — new “All / Forms / Quizzes” tabs in the Form Builder to manage both types from one place
• Four ready-made quiz templates: Lead Qualification Quiz, Client Needs Assessment, Service Finder Quiz, and Business Diagnostic Quiz — all with CRM settings pre-configured
• Available on all plans; active quizzes count toward the same Form Builder limit as regular forms

February 24, 2026

Bug fix — Hotmart Import Large File Support

• Fixed crash when importing Hotmart files with 900+ rows
• Implemented chunked processing — large files are automatically split into 300-row chunks
• Added null safety for edge function failures (no more blank screens)
• Fixed tier constraint to support Max and Ultra plan users
• Real-time progress tracking now updates per chunk for large imports

February 16, 2026

New feature — Visual Email Editor & Email Compliance

• Drag-and-drop visual email editor for automation templates with 10+ presets
• Split-panel layout: section list on the left, sticky live preview on the right
• Dual editor mode — visual (drag-and-drop) and HTML (for power users)
• Variable insertion chips for dynamic content ({customer_name}, {booking_date}, etc.)
• Theme system fix — changing theme now re-applies colors to all existing sections
• CAN-SPAM / LGPD / GDPR compliance: physical address and functional unsubscribe link in every email

February 15, 2026

New feature — Journey + Automations Integration

• Configure automated emails per journey stage directly from the Customer Journey page
• New “Automations” tab with horizontal pipeline visualization of all 6 stages
• Stage configuration panel with per-automation delay settings and tier locks
• Default automation suggestions per stage (welcome for Discovery, reminders for Engagement, etc.)
• Fixed automation toggle inversion bug and tier detection always reading as “free”

February 12, 2026

New feature — Form Builder Embed System & Landing Page

• Embeddable form widget — inline, popup modal, and iframe modes
• JavaScript SDK (embed.js) with auto-resize, PostMessage events, and data attributes
• Embed code generator in the dashboard for easy copy-paste integration
• Marketing landing page at forms.goconverso.com with interactive demo
• Tier-based file upload limits (1 MB Free, 3 MB Plus, 10 MB Pro, 25 MB Max/Ultra)
• Fixed file upload for public (non-authenticated) form visitors
• Active form limits per plan (3 Free, 5 Plus, 10 Pro, Unlimited Max/Ultra)

February 10, 2026

New feature — Booking with Payment

• Professionals can now require upfront payment when clients book an appointment
• Integrated Stripe Checkout flow embedded in the booking process
• Supports full payment or deposit-based collection
• Booking is only confirmed after successful payment
• Automatic refund handling for cancelled bookings

February 5, 2026

Improvement — Booking Success Page

• New confirmation page shown after a successful booking
• Displays booking details, date, time, service, and professional info
• Includes “Add to Calendar” button for Google Calendar and iCal
• Mobile-optimized layout with clear next steps for clients

February 1, 2026

Bug fix — Booking System Reliability

• Fixed an issue where certain time slots appeared available but were already booked
• Improved timezone handling for international clients
• Resolved edge case where buffer time between appointments was not applied correctly

January 2026

January 25, 2026

Improvement — Checkout Customization

• Professionals can now customize the Stripe Checkout appearance to match their brand
• Support for custom colors, fonts, and logo on the checkout page
• Checkout template type migration for improved flexibility

January 21, 2026

New feature — Form Builder

• Drag-and-drop form builder for creating custom intake forms, contact forms, and surveys
• Public form submissions captured as leads in the client management system
• Edge function for secure form processing without authentication requirements
• Embeddable forms for external websites

January 17, 2026

Improvement — Admin Dashboard Updates

• Improved user management interface for platform administrators
• New category hero mockup system for marketplace presentation
• Enhanced search and filtering capabilities

January 14, 2026

New feature — AI Chatbot Integration

• Configurable AI chatbot for professional websites
• Booking integration allows clients to schedule appointments through the chat
• Custom personality and knowledge base configuration
• Jailbreak prevention and safety guardrails

January 11, 2026

Bug fix — Client Deliverable Sync

• Fixed synchronization issues between client deliverables and approval workflows
• Improved real-time updates for service order status changes

January 8, 2026

Bug fix — Blog Social Media Previews

• Fixed Open Graph and Twitter Card meta tags for user blog posts
• Social media sharing now displays correct titles, descriptions, and featured images

December 2025

December 26, 2025

Improvement — Client Portal Authentication

• Improved session management for client portal access
• Fixed edge cases in OTP verification flow
• Better error handling for expired sessions

December 22, 2025

Improvement — Email Automation System

• Rebuilt automation pipeline for improved reliability
• New automation customization options for trigger conditions
• Fixed email editor route migration for smoother navigation

December 10, 2025

New feature — Category Translations

• Full multi-language support for service categories
• Categories now display in the client’s preferred language (EN, PT-BR, ES)
• Improved category group system with hybrid strategy

December 4, 2025

New feature — Canvas Editor

• New canvas-based editor for advanced website customization
• Drag-and-drop positioning of elements
• Autosave functionality to prevent data loss

November 2025

November 27, 2025

Improvement — Apps Dark Mode

• All 22 apps now fully support dark mode
• Consistent theme across dashboard, settings, and app interfaces

November 24, 2025

Improvement — Blog System

• Modularized blog architecture for improved performance
• SEO pre-rendering for blog posts
• Advanced editor features including tables, task lists, and code blocks

November 18, 2025

New feature — Feature Flags System

• Internal feature flag system for gradual rollouts
• Enables A/B testing of new features before full release

How to read this changelog

Each entry follows this format:

Have feedback on a recent update? Contact support at support@goconverso.com.